5 Proven Post-Holiday Customer Retention Campaign Examples
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5 campaign post-holiday retention campaign examples from seasoned CRM experts
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Successful campaigns around subscriptions, discounts, loyalty & rewards programmes, and personalization
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Insights on reducing churn and improving growth with customer retention
Even though we may work for different brands or industries and have different use cases, we all have the same goal of improving how we deliver what consumers want and making a positive impact on their lives.
Use your expertise to actually help customers have a better experience. It sounds like a no-brainer, but it works.
How you use the data that the customer gives can help you achieve the correct level of personalization.
MoEngage helped us personalize these unique messaging needs, while also creating a customer journey for each of our consumers, to bring our customer engagement strategies together in one place.
Whether collecting interest data for a future purchase, minimizing uncertainty before making a subscription commitment, or simply demonstrating a bit of care, all of these use cases have a clear behavior or message in mind. The tricky bit is always delivering both a meaningful consumer benefit AND a meaningful brand outcome.
5 retention campaigns that work!
Switching Tips SMS + Email
Increase conversion to a full-size box at the end of the customer’s trial period.
Father’s Day Opt Out
Allow subscribers to opt out of potentially sensitive communications.
Return to Stock
Inform customers that a perennial favourite item was once again available.
Targeted Discounts
Personalize discounts, and maintain control over discount management
Helpful Hints to Take Next Steps
Increase conversions from a “Lister” to a “Seller”
