Your Data is Safe With Us!

We take data privacy, security, and compliance very seriously. We adhere to several standards and diligently follow protocols to protect your user data.

data security and compliance
It’s in our culture and thinking

It’s in our culture and thinking

  • We follow a “security by design” philosophy i.e. we do not treat security as an afterthought. Our “security by design” team consists of product managers, engineers, and compliance consultants, who review privacy policies and security measures regularly.
Single-sign on and two-factor authentication

Single-sign on and two-factor authentication

  • We support SSO via SAML 2.0 and acts as a service provider (SP) for SSO. SAML is an industry-standard protocol that allows delegation of authentication of users, similar to OAuth2.
  • When a user tries to login, the user is then redirected to the customer's internal or external SSO system where the authentication is performed and then returned back to MoEngage where the response is verified.
Access controls and workflow approvals

Access controls and workflow approvals

  • You can maintain tight control over who has access to user data within your enterprise. Create multiple teams in the same account, with access control of campaigns managed by different business groups. You can even setup a maker-checker approach to review campaigns before publishing.
AWS Certification

AWS Certification

  • MoEngage has achieved Amazon Web Services (AWS) Retail Competency and AWS Digital Experience Competency Certificate. AWS Competency Partners undergo rigorous validation to ensure alignment to AWS best practices for building the most secure, high-performing, resilient, and efficient cloud infrastructure.
GDPR Compliance

GDPR Compliance

  • We comply with the two most critical facets of GDPR. “Right to Erasure” and “Right to Restriction of Processing” . Under "Right To Erasure" of GDPR, we have exposed an API which will remove all the personal data associated with specific users who have requested to be erased. To comply with the data tracking opt-out requests of users under "Right To Restriction of Processing" of GDPR, our latest SDKs are now shipped with the methods to opt out of data tracking
California Consumer Privacy Act 2018 (CCPA)

California Consumer Privacy Act 2018 (CCPA)

  • We comply with the California Consumers Protection Act (CCPA). MoEngage is committed towards abiding by increased transparency regarding the collection and processing of personal information of California consumers and households. As per the regulation, California residents can request information about how we have collected and used personal information. We also implement and follow appropriate regulations surrounding the CCPA such as the collection, use, and protection of personal information in our workflows.

It’s in our culture and thinking

It’s in our culture and thinking

  • We follow a “security by design” philosophy i.e. we do not treat security as an afterthought. Our “security by design” team consists of product managers, engineers, and compliance consultants, who review privacy policies and security measures regularly.

Single-sign on and two-factor authentication

Single-sign on and two-factor authentication

  • We support SSO via SAML 2.0 and acts as a service provider (SP) for SSO. SAML is an industry-standard protocol that allows delegation of authentication of users, similar to OAuth2.
  • When a user tries to login, the user is then redirected to the customer's internal or external SSO system where the authentication is performed and then returned back to MoEngage where the response is verified.

Access controls and workflow approvals

Access controls and workflow approvals

  • You can maintain tight control over who has access to user data within your enterprise. Create multiple teams in the same account, with access control of campaigns managed by different business groups. You can even setup a maker-checker approach to review campaigns before publishing.

AWS Certification

AWS Certification

  • MoEngage has achieved Amazon Web Services (AWS) Retail Competency and AWS Digital Experience Competency Certificate. AWS Competency Partners undergo rigorous validation to ensure alignment to AWS best practices for building the most secure, high-performing, resilient, and efficient cloud infrastructure.

GDPR Compliance

GDPR Compliance

  • We comply with the two most critical facets of GDPR. “Right to Erasure” and “Right to Restriction of Processing” . Under "Right To Erasure" of GDPR, we have exposed an API which will remove all the personal data associated with specific users who have requested to be erased. To comply with the data tracking opt-out requests of users under "Right To Restriction of Processing" of GDPR, our latest SDKs are now shipped with the methods to opt out of data tracking

California Consumer Privacy Act 2018 (CCPA)

California Consumer Privacy Act 2018 (CCPA)

  • We comply with the California Consumers Protection Act (CCPA). MoEngage is committed towards abiding by increased transparency regarding the collection and processing of personal information of California consumers and households. As per the regulation, California residents can request information about how we have collected and used personal information. We also implement and follow appropriate regulations surrounding the CCPA such as the collection, use, and protection of personal information in our workflows.

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