Offer a Seamless Experience Before, During, And After The Trip

Delight guests with thoughtful messages, delivered at the perfect moment, at every digital touchpoint.

  • Onboard

  • Retain

  • Grow

Always in step with your customers

  • Onboard

    Get new customers to complete their first booking through a frictionless onboarding experience. Make intelligent recommendations on hotels, destinations, rentals, and more based on their travel preferences.

  • Retain

    From flight alerts, travel tips and personalized itineraries to exciting deals and escapades – keep your travelers engaged before, during, and after the trip.

  • Grow

    Make every guest feel special. Encourage repeat travellers with referral discounts. And proactively engage customers who are most likely ready for their next booking.

What top brands say about MoEngage

profit rate8x

More Click Throughs

quote

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team who work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

Pranav Kumar

CRM Head, OYO

Personalized hospitality for every customer

  • Boost bookings with personalized recommendations that are tailored to your customers’ preferences and interests. Surface exclusive deals and plans based on browsing behavior, favored destinations, budget, hotel choices, connectivity, payment options, and more.

Automated lifecycle campaigns

  • Set up fully-automated, lifecycle campaigns that trigger messages and content based on specific events or customer actions, including reward program milestones, booking confirmations, flight schedules, rental dues, and more.

Analytics that help you understand your customer

  • Get a comprehensive view of what’s driving engagement. Understand what channels are driving traffic. Which push notifications generate the maximum conversions? What cohorts of customers make the most bookings? Dig deep to create compelling experiences.

Predict customer behavior

  • Auto-segment customers into categories such as loyal, promising, at risk, and more based on their behavior. Leverage predictive models that identify who are more likely to respond to promotions.

Uncover your customers' digital trail

  • What do your customers do once they locate their preferred hotel? How do they discover relevant rental plans for a car? With User Paths, you can maximize conversions by visualizing how customers navigate point-to-point on your app and identifying areas to optimize.

Send the right message at the right time

  • Engage your customers effectively by sending the right message at the right time. Trigger notifications based on your customer’s location, A/B test to find out which message variants work the best, and let our AI-driven Optimization engine identify the delivery time that’s most likely to generate action.

Reach more customers

  • Between 40-70% of Android customers do not receive your push notifications due to device and network restrictions. With Push Amplification+, you can reach these customers and see an immediate uplift in conversion rates.

Engage guests through their preferred channel

  • Engage your guests where they are. Send helpful tips, booking reminders, itineraries, and more across channels, including in-app messages, push notifications, email, SMS etc.

Personalize website content and promotional pop-ups quickly

  • Give your website visitors a personalized experience by combining your inventory and customer behavior data. Show coupons and promotions without dev dependency and drive booking completion by tailoring the value proposition.

Personalized hospitality for every customer

  • Boost bookings with personalized recommendations that are tailored to your customers’ preferences and interests. Surface exclusive deals and plans based on browsing behavior, favored destinations, budget, hotel choices, connectivity, payment options, and more.

Automated lifecycle campaigns

  • Set up fully-automated, lifecycle campaigns that trigger messages and content based on specific events or customer actions, including reward program milestones, booking confirmations, flight schedules, rental dues, and more.

Analytics that help you understand your customer

  • Get a comprehensive view of what’s driving engagement. Understand what channels are driving traffic. Which push notifications generate the maximum conversions? What cohorts of customers make the most bookings? Dig deep to create compelling experiences.

Predict customer behavior

  • Auto-segment customers into categories such as loyal, promising, at risk, and more based on their behavior. Leverage predictive models that identify who are more likely to respond to promotions.

Uncover your customers' digital trail

  • What do your customers do once they locate their preferred hotel? How do they discover relevant rental plans for a car? With User Paths, you can maximize conversions by visualizing how customers navigate point-to-point on your app and identifying areas to optimize.

Send the right message at the right time

  • Engage your customers effectively by sending the right message at the right time. Trigger notifications based on your customer’s location, A/B test to find out which message variants work the best, and let our AI-driven Optimization engine identify the delivery time that’s most likely to generate action.

Reach more customers

  • Between 40-70% of Android customers do not receive your push notifications due to device and network restrictions. With Push Amplification+, you can reach these customers and see an immediate uplift in conversion rates.

Engage guests through their preferred channel

  • Engage your guests where they are. Send helpful tips, booking reminders, itineraries, and more across channels, including in-app messages, push notifications, email, SMS etc.

Personalize website content and promotional pop-ups quickly

  • Give your website visitors a personalized experience by combining your inventory and customer behavior data. Show coupons and promotions without dev dependency and drive booking completion by tailoring the value proposition.

Straight from the editor’s desk

Here are some actionable resources we've curated for you!

Drive customer engagement with MoEngage

  • Forever free upto 10,000 monthly customers
  • No credit card required
request demo