Build Stronger Relationships With Your Customers

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications.

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Gain 360 View of Your Customer

Enterprise Scale and Security

AI for Smarter, Faster Marketing

Enterprise Scale and Security

AI for Smarter, Faster Marketing

Seamless Migration & Support

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Trusted by 1350+ Consumer Brands Worldwide

From Insights to Action, in a Single Dashboard

Cross-Channel Marketing

Customer Insights

Web & App Personalization

Real-Time Transactional Alerts

Cross-Channel Marketing

Segment and engage with your customers in real-time via their preferred channel at their preferred time, based on their actions, behavior, attributes, and preferences.

App Notifications
Email
SMS
and 8 other channels

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Customer Insights

Understand customer preferences and behavior quickly and easily, without having to deal with frustrating data silos.

360° Customer View
AI-driven Insights
Advanced Reporting Dashboards

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Web & App Personalization

Deliver personalized web experiences to every visitor in just a few clicks.

Website
App

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Real-Time Transactional Alerts

Cut down on engineering overhead and dependency with one API for customer alerts, updates, and notifications.

WhatsApp
SMS
Email
Push Notifications

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Enterprise-ready, Scale & Reliability

Scale and Security

We help brands engage 20% of the world's population, every month, in a safe and secure manner.

Data Management

Save your time by managing your customer data from a single dashboard, eliminating the need for laborious ETL or cleansing tasks.

Artificial Intelligence

From predictive insights to proactive campaign optimization to assisting in copywriting, our AI capabilities are designed to make your teams more agile.

How BigBasket Increased Its User Reachability & Operational Efficiency

MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!

Anand Bhaskaran

Head, Digital Marketing & Marketing Communications, BigBasket

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

MoEngage’s RFM Segmentation capabilities have helped us advance our customer retention and communication flows. Our campaign managers get to see a unified view of our customers and require little to no downtime to create customizations for specific use cases and cohorts! MoEngage has proven very beneficial for us as they help us automatically manage the complexity of use cases at scale.

Kapil Thirani

Head of Shopsy

How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

Joydeep Das

Lead Digital Marketing, Lifestyle

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

When we decided to use WhatsApp as a channel to communicate with our customers, we quickly realized how easy it is to engage with them. The ease of integration and the ease of use of the channel helped us create awareness for our products and what customers can get from them.

Aseem Sharma

Head of Growth

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Arjya Nathvani

AVP-CRM, OYO

How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

We were able to successfully win back 44% of our dormant customers thanks to Insights-led Engagement. MoEngage helped us gather intelligence about which customer cohorts are going dormant and enabled us to act on the insights by sending out relevant content recommendations to these valuable customers before they churned.

Ruturaj B

Sr. Growth Product Manager

How BigBasket Increased Its User Reachability & Operational Efficiency

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Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

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How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

Read Story

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

Read Story

OYO Boosts Push Notification Delivery by 44% Using MoEngage

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How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

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How BigBasket Increased Its User Reachability & Operational Efficiency

Anand Bhaskaran

Head, Digital Marketing & Marketing Communications, BigBasket

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

Kapil Thirani

Head of Shopsy

How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

Joydeep Das

Lead Digital Marketing, Lifestyle

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

Aseem Sharma

Head of Growth

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Arjya Nathvani

AVP-CRM, OYO

How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

Ruturaj B

Sr. Growth Product Manager

How BigBasket Increased Its User Reachability & Operational Efficiency

Read Story

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

Read Story

How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

Read Story

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

Read Story

OYO Boosts Push Notification Delivery by 44% Using MoEngage

Read Story

How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

Read Story

How BigBasket Increased Its User Reachability & Operational Efficiency

Anand Bhaskaran

Head, Digital Marketing & Marketing Communications, BigBasket

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

Kapil Thirani

Head of Shopsy

How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

MoEngage powers our end-to-end strategies for customer engagement, retention, and user journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.

Joydeep Das

Lead Digital Marketing, Lifestyle

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

Aseem Sharma

Head of Growth

OYO Boosts Push Notification Delivery by 44% Using MoEngage

MoEngage stitches together all channels seamlessly and complements them with features like Dynamic Product Messaging, Advanced Analytics, Intelligent Delay Optimization, and Push Amplification™.

Arjya Nathvani

AVP-CRM, OYO

How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

Ruturaj B

Sr. Growth Product Manager

How BigBasket Increased Its User Reachability & Operational Efficiency

Read Story

Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

Read Story

How Lifestyle Improves Customer Retention by 30% Using A Dynamic Engagement Strategy

Read Story

How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

Read Story

OYO Boosts Push Notification Delivery by 44% Using MoEngage

Read Story

How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

Read Story

AZADEA Group Grows 300% Weekly New Customers with an Omnichannel Approach

We wanted to ensure our communication was personalized on a customer action level and to do this efficiently. We needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.

Abhishek Tiwari

Manager CRM

Mashreq Neo Boosts Debit Card Activation by 16% with Omnichannel Experience

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intelligence.

Sridhar Iyer

Executive Vice President & Head, Mashreq Neo

Landmark Group Observes 56% Uplift in Purchases During the White Wednesday Sale

MoEngage has helped Landmark Group take its automation game to the next level, allowing the retail brand to improve customer engagement across the group's apps, sites, and other real estate.

Claire Adshead

CRM & Retention Manager, Landmark Group

Speedi Witnesses a 6X Increase in Retention Rate Using Segmentation and Personalization

One of our biggest challenges was the integration of offline and online data. We understand that to have a truly effective omnichannel experience, we need to stitch the offline and online data and build a holistic customer view. This is where MoEngage’s insights-led customer engagement platform has helped us. Using MoEngage’s platform, we have been able to integrate our PoS data with our CRM. As a result, understanding customer behavior in terms of purchases or browsing has been more effective.

Ahmed Fahmy

Marketing Manager

Brands For Less (BFL) Uses Segmentation & Personalized Campaigns to Drive 2x MAU

Customer engagement for us is critical. As a retailer, you always want to engage with the traffic that is coming in. It does not stop at a one-time transaction but rather spreads over the customer lifecycle stage through repeat purchases. Our main KPIs were Engaging, Converting, and Retaining. This is where MoEngage helped us by providing rich insights on our customers, enabling us to drive personalized campaigns.

Madhlina Thomas

Senior Executive Customer Retention Marketing

AZADEA Group Grows 300% Weekly New Customers with an Omnichannel Approach

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Mashreq Neo Boosts Debit Card Activation by 16% with Omnichannel Experience

Read Story

Landmark Group Observes 56% Uplift in Purchases During the White Wednesday Sale

Read Story

Speedi Witnesses a 6X Increase in Retention Rate Using Segmentation and Personalization

Read Story

Brands For Less (BFL) Uses Segmentation & Personalized Campaigns to Drive 2x MAU

Read Story

Landmark Group Observes 56% Uplift in Purchases During the White Wednesday Sale

MoEngage has helped Landmark Group take its automation game to the next level, allowing the retail brand to improve customer engagement across the group's apps, sites, and other real estate.

Claire Adshead

CRM & Retention Manager, Landmark Group

OYO Rooms Observes 8X Increase in Engagement with Seamless Omnichannel Engagement

MoEngage is a highly scalable tool that complements OYO’s growth plans. They have a product team that work with agility to deliver new product feature requests in less than a quarter. We are also thoroughly impressed with the customer success team that gives quick resolutions for all our queries.

Pranav Kumar

CRM Head, OYO

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

Jeff Stone

Senior Engineering Manager

Airtel Xstream Saw Conversion Rates of 30% Through WhatsApp and MoEngage

Thanks to this MoEngage integration, we increased our app installation by 20%. This helped us enhance our reach to our mobile-savvy audience to ensure they were not missing out on a world-class content delivery platform for the entire family.

Sahil Bhojwani

Growth Marketing Manager, Airtel Xstream

How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

Vinicius Bazan

Head of Product - Empiricus

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

Adam Cohen Aslatei

CEO of S’More

Landmark Group Observes 56% Uplift in Purchases During the White Wednesday Sale

Read Story

OYO Rooms Observes 8X Increase in Engagement with Seamless Omnichannel Engagement

Read Story

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

Read Story

Airtel Xstream Saw Conversion Rates of 30% Through WhatsApp and MoEngage

Read Story

How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

Read Story

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

Read Story

On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Here at SoundCloud, we consider MoEngage as a true partner with over 90+ team members across content, product and marketing using the platform on a daily basis to create, launch and deliver engaging experiences for our fans and artists. Their support teams helped us migrate 200 live campaigns from the previous platform seamlessly in 12 weeks, while also providing custom support to solve our biggest challenges. Our goal is to be the top social and streaming platform globally, and MoEngage plays a crucial role in helping us achieve that.

Hope Barrett

Director of Product Management at SoundCloud

Fastic, A Health & Fitness App With 50+ Million Downloads, Successfully Migrates to MoEngage

We evaluated all of MoEngage's competitors, but none of them met our criteria for a CEP. MoEngage provided the best support during the migration of existing use cases in a detailed and methodical manner.

Tim Boerner

Technical CRM Manager, Fastic

Audiomack Achieves 18% Increase in Premium Trial Conversion Rates From AI-Driven Insights

Our collaboration with MoEngage helped us grow our customer base by introducing the right emerging artists to the right listeners. MoEngage’s expertise lies in delivering a hyper-personalized listening experience for our creators, labels, and fans; thereby helping us grow our community.

Charlie Kaplan

VP, Product Audiomack

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

Jeff Stone

Senior Engineering Manager

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

Adam Cohen Aslatei

CEO of S’More

JibJab Observes 30% Boost in CTR by Personalizing Push Notifications

Our engagement strategy was to connect with our customers using relevancy, that’s why we created a hyper-personalized engagement strategy. MoEngage and its team realized our vision and promptly built the best possible approach to improve our customer engagement. While MoEngage’s User Path Analysis gave us a holistic view of our customers’ journeys, personalized pushes and Intelligent Path Optimizer also allowed us to engage them at the right moment.

Marc Geraldez

Product Manager, JibJab

On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Read Story

Fastic, A Health & Fitness App With 50+ Million Downloads, Successfully Migrates to MoEngage

Read Story

Audiomack Achieves 18% Increase in Premium Trial Conversion Rates From AI-Driven Insights

Read Story

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

Read Story

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

Read Story

JibJab Observes 30% Boost in CTR by Personalizing Push Notifications

Read Story

Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalization, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalized customer engagement where we engaged our customers using personalised push notifications and in-app messages.

Kirsten Theiner

Product Owner - One App

Fastic, A Health & Fitness App With 50+ Million Downloads, Successfully Migrates to MoEngage

Tim Boerner

Technical CRM Manager, Fastic

Sweatcoin Observes a 15% Uptick in Customer Retention Using MoEngage Advanced Analytics

The best thing about MoEngage is its Analytics suite; it is intuitive and provides insightful data. The MoEngage team has been super helpful during the integration process and, even after, they’ve helped us streamline our processes. MoEngage is a customer engagement platform that delivers fast results for niche business use cases.

Rowan Pereira

Group Product Manager

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

Jeff Stone

Senior Engineering Manager

How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

Vinicius Bazan

Head of Product - Empiricus

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

Adam Cohen Aslatei

CEO of S’More

Magenta Telekom Observes 1.5x Growth in App Adoption

Read Story

Fastic, A Health & Fitness App With 50+ Million Downloads, Successfully Migrates to MoEngage

Read Story

Sweatcoin Observes a 15% Uptick in Customer Retention Using MoEngage Advanced Analytics

Read Story

1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

Read Story

How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

Read Story

S’More Achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

Read Story

MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy

MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive. MoEngage has been very helpful to us owing to the tech stack and the wonderful customer success support we have received from the team.

Suhaib Anwar

Head of Growth and Martech

7-Eleven Vietnam Drives 303% Increase in New App Customers With 360-degree Customer Profile

We found our ideal customer engagement platform in MoEngage. Considering our scale of operations, our integration experience has been extremely smooth. Since the beginning, the local team has been diligent and supportive, always helping us with quick resolutions to all our queries. With our partnership, we have seen a 78% increase in MAUs and an incredible 303% increase in new customers on the app.

Trung Luong

Director of Technology

How AXISNet Drives Higher Engagement, Growing MAUs by 89.5%

Here at AXISNet, we are focused on driving the adoption of our mobile app, particularly among the younger demographic. Using MoEngage, we’re able to create a 360-degree customer profile, understand preferences, run better-converting campaigns, and drive higher active users across the app.

Dhany Saballini

Consumer Touchpoint Product Owner, Youth Touchpoints

Alfagift Boosts Monthly Transacting Customer Base to 45% with Connected Retail Approach

We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.

Linda Valentin

Head of Marketing, Global Loyalty

How POPS Worldwide Increased Product Stickiness by 19% via Personalized Content Recommendations

We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.

Lộc Đỗ Hoàng

Senior Marketing Manager - Growth

MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy

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7-Eleven Vietnam Drives 303% Increase in New App Customers With 360-degree Customer Profile

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How AXISNet Drives Higher Engagement, Growing MAUs by 89.5%

Read Story

Alfagift Boosts Monthly Transacting Customer Base to 45% with Connected Retail Approach

Read Story

How POPS Worldwide Increased Product Stickiness by 19% via Personalized Content Recommendations

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Industry Recognitions

MoEngage Named a Leader in IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023

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MoEngage Recognized in the 2022 Gartner^® Magic Quadrant™ for Multichannel Marketing Hubs for Its Ability to Execute and Completeness of Vision

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MoEngage recognized As a "Strong Performer" in The Forrester Wave™: Cross-Channel Marketing Hubs, Q4 2024

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MoEngage Recognized As a “Customers’ Choice” Vendor in 2022 Gartner Peer Insights Voice of the Customer: Multichannel Marketing Hubs Report

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Recognized As an Industry in Leader in Eight Categories in G2 Spring 2023 Grid^® Report

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MoEngage Lets You...

Build unified reporting, analyze customer behavior, and act on it instantly
Create personalized and engaging customer experiences
Predict and prevent customer churn
Improve customer engagement and drive LTV

Learn how MoEngage can help you succeed. Talk to one of our experts today!

Build Stronger Relationships With Your Customers

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