Happy Customers Are Our Best Success Stories

We use MoEngage for granular segmentation and personalization. MoEngage enabled us to send soft pushes, allowing us to assess active users and churn rates

MoEngage’s forward looking engagement platform has been critical in enabling us to deliver contextual, personalized and relevant communication and alerts to our customers, at the right time, based on usage and behavior patterns.

New user retention is the first true litmus test for any SaaS company. MoEngage’s full suite of customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.

Personalization is a big part of our customer engagement strategy. MoEngage has been critical in helping us scale our customer outreach across channels and engage with our customers on a more individual basis.

The product is very mature and the team has been continuously improving the product based on our feedback. With MoEngage, we’ve improved our customer engagement, retention, and overall LTV with the current repeat rate at an all-time high. With continued support and product improvements, we wish to take it further up!

OYO’s partnership with MoEngage has helped us develop the way we interact with our customers, and optimize their journeys. The constant development throughout the last three to five years has helped us launch lots of industry-first initiatives. They’ve been great partners and we hope to grow together!