MoEngage and Synpulse announce a strategic global partnership to offer Customer Engagement Solutions to clients in BFSI

MoEngage and Synpulse announce a strategic global partnership to offer Customer Engagement Solutions to clients in BFSI

MoEngage, the industry leading Customer Engagement Platform has announced a strategic partnership with Synpulse, a global management consulting company with expertise in Business Transformation, Technology Consulting & Development, to help financial services clients to drive growth and improve their customer relationships. With this partnership Synpulse will now be a part of the MoEngage Catalyst Partner Program that aims to help brands scale at speed. Synpulse will be MoEngage’s global technology implementation and customer success partner. 

Our shared success story, Singapore’s first and world’s fastest growing digital bank by market share, Trust Bank, uses MoEngage to drive growth and hyper-personalise the experience to digital native audiences.

We are thrilled to partner with MoEngage as their global technology implementation and customer success partner. By combining our deep expertise and resources, we’re excited to empower our joint clients to accelerate their customer journeys, fuel growth marketing strategies, and unlock new levels of customer engagement.said Rahul Bansal, Partner and Global head of Retail and SME Banking at Synpulse. 

The partnership between MoEngage and Synpulse is a powerful collaboration that brings together the expertise and experience of two industry leaders. By working together, we aim to revolutionise the way businesses engage with their customers and optimise their technology capabilities. Through innovative solutions and a customer-centric approach, we will empower brands to achieve both growth and success in today’s competitive digital landscapesaid Sanjay Kupae, Head Alliances and Partnerships, MoEngage. 

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by more than 1,200 global consumer brands. MoEngage empowers marketers and product owners with insights into customer behaviour and the ability to act on those insights to engage customers across the web, mobile, email, social, and messaging channels. Consumer brands across 35 countries use MoEngage to power digital experiences for over 1 billion customers every month. MoEngage was recognized as a Customers’ Choice Vendor in the 2022 Gartner Peer Insights ‘Voice of the Customer’ for the Multichannel Marketing Hubs Report and a Strong Performer in the Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023 Evaluation. MoEngage was also named a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment.

About Synpulse

Synpulse is a global management consulting company and trusted partner to financial services providers, solving their biggest challenges and helping them evolve to capture the potential of the new economy. Synpulse accelerates operational, digital, and regulatory transformation for leading financial services organisations, traditional institutions and startups alike. From strategy and solution development to implementation and management, Synpulse drives sustainable innovation. With presence in 21 countries and over 1200 consultants globally, Synpulse offers a comprehensive solution to challenges faced in BFSI industries.