Chargebee

The integration between Chargebee and MoEngage ensures a seamless synchronization of your customers’ purchase and subscription events. This integration enables you to send Chargebee events such customer updates, subscription changes or payment changes to MoEngage and run targetted hyper-personalised campaigns on top of Chargebee data.

Some use-cases:

Automated Subscription Renewal Reminders: You can send personalized reminders to customers when their subscription is about to renew through various channels like push notifications, emails, or SMS. It can help reduce churn and increase renewal rates.

Targeted Upsell Campaigns: Based on the customer’s subscription data, you can create targeted campaigns to upsell additional products or services. For example, if a customer is on a basic plan, you can send them personalized offers to upgrade to a premium plan.

Abandoned Cart Recovery: If a customer adds a subscription to their cart but does not complete the purchase, you can send a follow-up message with a special offer or reminder to encourage them to complete the transaction.

Personalized Onboarding: You can use Chargebee’s data to send personalized onboarding messages to new subscribers, helping to engage and retain them from the start.

Win-Back Campaigns: For customers who have canceled their subscriptions, you can send targeted win-back campaigns with special offers or incentives to encourage them to resubscribe.

Payment Failure Notifications: You can send immediate notifications to customers when a payment fails, prompting them to update their payment information and avoid service disruption.

Loyalty Program: You can use Chargebee’s subscription data to enroll customers into a loyalty program and send them targeted messages about their points balance, available rewards, and special promotions.