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Zendesk

Zendesk

  • Built by MoEngage

Zendesk is an AI-powered customer service platform that unifies conversations from all channels into a single view.

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Overview

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The integration of MoEngage and Zendesk empowers businesses to enhance their customer engagement and support initiatives through seamless data synchronization.

With this integration, you can:

  • Synchronize users and ticket event data from Zendesk to MoEngage.
  • Automate the creation of support tickets in Zendesk from MoEngage campaigns.
  • Import support activities like ticket state updates as behavioral events in MoEngage.
  • Trigger contextual campaigns based on support interactions and user lifecycle events.

Additional Information

  • Built by:
    MoEngage
  • Category:
    Support

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