Top brands open up about their experience leveraging the power of insights-led Customer Engagement strategies - learn why MoEngage customers are MoEngage advocates
MoEngage brought us clarity on all of our install and engagement numbers, letting us effectively drive OKRs. Along with the accuracy of their reporting, their amazing team is available to assist in any strategic and technical problems we run into.
Our collaboration with MoEngage helped us hit our highest in-app DAU count during our Superprize Sweepstakes! We created personalized flows based on our tiers of customers to enhance engagement and messaging that speaks uniquely to each and every one of our consumers!
Prior to engaging with MoEngage, we were using an internal tool to drive engagement. However, due to various manual processes, MySyara witnessed major gaps in its engagement strategy. The internal tool restricted us from analyzing which channel was performing well and did not provide insight into customers’ preferences. This is where we think our partnership with MoEngage has been fruitful.
The insights and the data that's available on the MoEngage platform, and what we can achieve with it has been truly transformative. I believe the detail is what sets MoEngage a part from any other players in the market.
MoEngage has been a great customer engagement partner throughout. Their omnichannel engagement capabilities and their commitment to support us is what sets them apart for us!
MoEngage has been a game changer for us. It has had a massive impact on our business and has allowed us to reach our customers in real time. The platform helps us push the right message, based on events, times and the most suited channels, to the right customer.
We trust MoEngage to create a unified shopping experience where we leverage MoEngage’s smart recommendations to automatically curate the right set of product recommendations based on customer actions
Being a customer-centric brand, we wanted to onboard a platform that helped us unify our customer data, accurately segment our customer base, and send out highly personalised campaigns through multiple channels, both online and offline. We evaluated a lot of products on the market, but MoEngage proved to be the best fit.
I'd describe MoEngage as a "life saver." So, if you're considering MoEngage, go for it! An intuitive platform with an excellent customer success team. The team responds quickly and efficiently to issues (even after office hours!), and provides in-depth training.
While we had the customer data with us, we were unable to segment the customers properly. With MoEngage by our side, we were able to see which customers are dormant, which are more likely to make a purchase and much more.
MoEngage helps us send our communications to our customers at the right time, through the customer's preferred channels and making the entire onboarding process much simpler and seamless.
