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The SDK logger may not function correctly in the following scenarios:
  • Basic integration issues:
    • Improper SDK integration: This occurs when the SDK is not integrated correctly.
    • Outdated SDK versions: The SDK version is older than the following:
      • Android SDK: Native 13.4.00
      • React Native: 10.3.00
      • Flutter: 9.0.0
      • Cordova: 9.0.0
      • Capacitor: 5.0.0
    • Integration misses: The plugin is not being initialized in the locations (as per the requirement).
  • Data tracking
  • Push notifications:
    • Visibility or UI problems: Push notifications are not rendering correctly on devices.
    • Image loading failures: Images are not displayed in push notifications due to exceptions or unsupported image formats (for example, WebP Image file format).
    • PushAmp cases: Situations where the system renders the push notification rather than the SDK rendering the same.
  • In-app messages:
    • Display anomalies: In-app messages or In-app nudges appear too small or large and do not match the dashboard specifications.
    • Behavioral conflicts: In-app messages interfering with app functionality.
    • Context setting in hybrid apps: Lack of screen tracking in hybrid frameworks as we only track Native screens.
    • Self-Handled In-app messages: Integration validation through a call might be required to ensure accurate statistics tracking. The developer might not have integrated the required methods to track events and statistics.
  • Cards:
    • Self-handled cards: There could be potential integration oversights.