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This section provides step-by-step instructions to raise a support ticket from the MoEngage login page for all issues related to login (username / password, Google Sign-In, SSO), password reset and 2FA.
Ensure that you use the correct URL of the dashboard to raise a ticket.
The following are the available dashboards:
Data Center NameDashboard URL
DC-01https://dashboard-01.moengage.com
DC-02https://dashboard-02.moengage.com
DC-03https://dashboard-03.moengage.com
DC-04https://dashboard-04.moengage.com
DC-05https://dashboard-05.moengage.com
Step 1: Go to the login page and click on “Contact Support”. Step 2: Fill the necessary details and click on “Submit”.