Skip to main content
Select the channel you want to add to the flow.

Adding Actions in Canvas

On the MoEngage Canvas, do the following:
  • Click + and do one of the following to add the campaigns.
    • Click the category that the channel belongs to.
      The five frequently used stages are displayed under the Frequently Used section on the All stages tab. The list of available stages changes dynamically based on your workspace. Click the required stage to add it to the flow.image.png
    • Click the Actions tab. Moving_to_Action_tab.gif
    • Search for the campaigns directly via the Search bar. Search_to_Add.gif
Then, click one of the campaigns:
When a user reaches this stage, a push is sent to the user if the user has active devices. Marketers can configure messages for Android, iOS, and Web devices simultaneously.Marketers can set the new push message (personalize-able on User properties) or import the message from an existing campaign using the campaign ID of that campaign**.**Adding Push.gif

Supported Platform

The following platforms are supported for Push:
  • Android
  • iOS
  • Web
  • Click the pen icon to edit the campaign. You can enter the needed information manually or Import information from an existing point campaign by clicking on the “Import data from another campaign” option.
    OR
    Click delete to delete the campaign from the flow.

Search in Flows Canvas

This is an Early Access feature. To enable it for your account, contact your CSM or raise a support ticket.
When working with complex journeys or pre-built templates, locating a specific stage manually can be time-consuming. The canvas search feature allows you to instantly find and navigate to any stage by its name, type, or ID, without losing your context. This is fully available in both Draft and Published (view-only) states. You can trigger the search bar using either of the following methods:
  • Toolbar Icon: Click the magnifying glass icon located at the right end of the bottom-right canvas toolbar.
  • Keyboard Shortcut: Press Ctrl+F (Windows/Linux) or Cmd+F (macOS) from anywhere on the canvas.
Once triggered, the search bar appears at the top-center of your canvas. The search evaluates your query in real-time as you type (requiring a minimum of one character). MoEngage looks for partial or full matches across the following stage details, in order of priority:
  • Stage Name: The custom label visible on the node card (e.g., “Day 3 Re-engage”).
  • Stage Type: The system-defined action (for example, “Email”, “Push”, “Wait for/till”).
  • Stage ID: The unique system identifier for the stage.

Copy and Paste

The MoEngage canvas allows you to copy and paste flow stages and branches. Almost all of the flows created by marketers on MoEngage include multiple action campaigns on at least one channel. Although all the campaigns are different, most campaigns differ only slightly in content and most of the campaign configuration parameters remain the same. Allowing marketers to copy and paste flow branches and stages makes it easy for them to create their desired flows in a fast manner, thus saving time and effort.
  1. To copy a stage, hover over the stage to be copied and click the copy icon CopyIcon.png as shown below: CopyAction.png
When you click on the copy icon, the following message is displayed in the lower right corner of the canvas.PasteOption.png
  1. Hover over the place where you want to paste the stage and click on the ’+’ icon. You will see an app drawer where the name of the copied stage is displayed. pasting_Push1.png
  2. Click the stage name to paste it.
    After you paste the copied flow stage, it appears with the name ‘Copy - <FlowStageName>’ as shown below. In the example below, the name of the flow stage that has been copied is ‘Push1’. Thus, the name of the copied flow would be ‘Copy - Push1’.     PastedVersion.png
  1. When you copy a stage, the stage configuration also gets copied regardless of the stage type.
  2. You cannot copy entry and exit stages. You can copy all other stages except the entry and exit stages.
  3. After you copy a flow stage, the copied stage remains in the clipboard until you copy a new stage or move away from the flow canvas.

Next Steps