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Perform the following steps to manage all your tags and categories:
  1. Navigate to Settings > Advanced Settings > Tags.\ Tags_RevampedUI (1).png
  2. Under View by, click Tag or Category to view all the tags listed individually or grouped by their categories.
    • Tag: When you select this option, each tag contains information about the number of campaigns, flows, and content blocks in which it is used. You can search for a tag by its name, edit it, or delete it.
    • Category: When you select this option, you can search for a category by its name, edit it, or delete it.
The following actions are supported on tags:

Create a Tag

  1. Click + New Tag to create a new tag.
  2. Enter the tag name and category. CreateTag.png
Note: The tags will be moved to Uncategorized if the category is empty.

Edit/Delete a Tag

You are only allowed to edit the tag name or change tag categories. Click on the action button in the tag row. You can choose to edit/delete tags. Screenshot_2021-03-15_at_4.58.29_PM.png Note: Default tags cannot be modified.

Edit/Delete Multiple Tags

  1. Select all the tags that you want to update.
  2. You can choose to edit/delete selected tags on the top row.
Screenshot_2021-03-15_at_5.00.19_PM.png

Edit/Delete a Category

You are only allowed to edit the category’s name. Click on the action button in the category row. You can choose to edit/delete a category. If there are tags present in the category being deleted, you will have two options:
  • Delete tags along with the category. DeleteTag.png
  • Move the tags to a different category. DeleteCategory.png