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MoEngage employs security to restrict access and ensure data protection with the following features:
You must be an Admin to configure the features above.

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Login

You can define the authentication methods for your team members to log in. MoEngage supports the following login methods:
  • Password or Google sign in
  • Google Sign In only
  • Single Sign On (SSO) only
Security overview For more information, refer to Set Up the Login Method.

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2-Step verification

You can configure 2-step verification or 2-factor authentication for your workspace. If you enable 2-step verification, your team members will be prompted for additional authentication during login. For more information, refer to Two-Factor Authentication (2FA) or 2-Step Verification.

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API Firewall

You can configure the API Firewall to whitelist a specific set of IP addresses per API category — Data, Segmentation, Campaigns, Partner Integration, and Content. When a category is enforced, MoEngage rejects any request to that category’s APIs from an IP address not on your whitelist, protecting your data even if API credentials are compromised. For more information, refer to API Firewall.

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Firewall

You can enable a firewall to restrict and control access to the dashboard by allowing or blocking specific IP addresses or ranges. For more information, refer to Firewall.

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MoEngage access

You can enable the MoEngage Support Team to access your workspaces and troubleshoot your issues. For more information, refer to Access for the MoEngage Team.